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Crime Account Access

Instructions to request and setup Crime account access:

Request ticket to be created for onboarding access

Send an email to the Project and Crime Delivery Manager to request non-live and live onboarding access ticket to be created using this template:

Contractor Information

Full name / HMCTS Email:

Project: HMCTS Platform Operations

Team:

Manager/Team Lead:

Role: SRE

Name of Authorising Civil Servant:

Live: (Yes or No and if you have SC)

Non-Live: (Yes or No)

SSH Keys to be generated by user (needed for live or non live) Ask the user to attach the keys to this ticket when generated.

Is there an account that can be mirrored: Please provide name and email address

What OS is on your device?

Are you a returning user (i.e. have you previously worked on this project for the MOJ CPP)?

Self Service Onboarding Instructions

Once the tickets are created the user can now self service their access request following this guide

This page was last reviewed on 15 January 2026. It needs to be reviewed again on 15 January 2027 by the page owner platops-build-notices .
This page was set to be reviewed before 15 January 2027 by the page owner platops-build-notices. This might mean the content is out of date.