BAU & Live Services
BAU
Live Services
HaloITSM has replaced Service Now which we use for Live service incidents and change management.
Please refer to HaloITSM Project Library to access KT sessions, supporting documentation and other additional information.
This is the link to access HMCTS ITSM Tool Halo Production
This is the link to access HMCTS ITSM Tool Halo Pre-Production
This page was last reviewed on 21 May 2025.
It needs to be reviewed again on 21 May 2026
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