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Palo Alto Support

contact support details

support response time SLAs

Support: Focused Services

Escalation contacts within the MoJ account:

Service Delivery Leader - Charles Kingston (ckingston@paloaltonetworks.com)

Major Account Manager - Lauren Verby (lverby@paloaltonetworks.com & 07833247488) & David Woods (dawoods@paloaltonetworks.com)

Technical Solutions Consultant - Lee Harrigan-Green (lharrigangre@paloaltonetworks.com)

Focused Service Engineer - Maria Vasileiadi

Creating support ticket and additional info

This page was last reviewed on 10 March 2025. It needs to be reviewed again on 10 March 2026 by the page owner platops-build-notices .
This page was set to be reviewed before 10 March 2026 by the page owner platops-build-notices. This might mean the content is out of date.